4y old 301 looses all channels. What could be wrong?

[samavedy]

4y old 301 loses all channels. What could be wrong?

I have a 4y old 301 which was inactive for a while and then I reactivated it as additional receiver 3 days go. DISH guys told me they will extend by blue smart card for twenty days and are mailing me a yellow one. However over the weekend the receiver stops getting signal at all, I did the soft and hard reset, smart card reset and did check switch and it is not getting any signal from any satellite. I also have an 811 which is working perfect. I did a receiver switch and the 811 works fine in the bedroom but the the 301 still does not work in the living room. This seems to me then a receiver problem. My question is, even with an expired smart card, shouldn't I be able to do a check switch test? If that is the case, does it mean I need to change the receiver? Does DISH do any promotion for exchanging receivers which are beyond warranty?

My set up is 811 and 301 on a DP 34 switch and I have a DisphPro 500 and a Dish with single LNB for 61.5.

 

[GaryPen]

Oh my god! The channels are loose! The channels are loose!

 

[Mr Tony]

yes you should be able to do a check switch and should get channel 101. We had a receiver that the blue card ran out on before we could replace it with the yellow card. You will get Channel 101

 

[ats7627]

If your receiver is defective, just call Dish Network technical. The out of warranty repair fee is $49.99. They can do an advanced exchange for an additional $14.95. In the advanced exchange program, they will send you a refurbed receiver with a prepaid UPS label to return the defective receiver. If the defective receiver is not returned in a timely manner, they will hit your credit card for the price of the receiver.

 

[boba]

If your receiver is defective, just call Dish Network technical. The out of warranty repair fee is $49.99. They can do an advanced exchange for an additional $14.95. In the advanced exchange program, they will send you a refurbed receiver with a prepaid UPS label to return the defective receiver. If the defective receiver is not returned in a timely manner, they will hit your credit card for the price of the receiver.

BETTER STILL sign up for the DHPP(Digital Home Protection Plan) for $5.99/Mo. and get the 301 replaced free. Then cancel the DHPP after you have a working receiver. Use the benefits DISH offers to your advantage.

 

[Liquidforce88]

Even with DHPP they would want 49.99 for that old receiver to be replaced.

 

[SimpleSimon]

Even with DHPP they would want 49.99 for that old receiver to be replaced.