322 problem

[tazsylori]

Hey all. Lurked off and on for a bit - finally have a question!

I upgraded from a 301 to a 322 today. (How high tech of me, I know!)

Problem: I can either use TV1 or TV2, but not both at the same time. They will only work if the other is powered off. How can I fix this? Seems like this has to be some silly problem.

 

[KE4EST]

It is. Unhook the coax from both inputs, weather you have to lines ran or if the installer put in a seperator. unhook them. Then do a menu 6-1-1. Do a check switch this will take a few mins since there is no coax connected. Once it comes up and finally says a problem was detected/no switch box detected. Reconnect and do again. should solve your problem.

 

[KE4EST]

This is a test..

 

[tazsylori]

Thanks for the reply, Ke4est. Unfortunately, that didn't solve it.

Should I have done anything different in switching the receivers? I took out one cord at a time and plugged it into the new box, then called Dish to activate it. In the Installation Summary page I don't see anything in the Satellite Input 1 side. Rather, I see Port 1, Satellite: X, Trans: X. Is this normal?

 

[Jared Twomey]

do you have 1 or 2 coax going from the dish to the reciever? if just one, then you need a DPP Seperator and a DishProPlus lnb or switch. If you don't go that route, then you need 2 seperate runs from the dish to each input on the receiever