After so many phone calls, pamphlets, dealer info, I am trying to find out the truth behind the $19.99/3 months offer as follows:
Dealer/Voom website say $19.99/month for 180 for first 3 months.
Dealer says, after 3 months, to downgrade to Top 60, you pay only $5.
But fine print on a website or pamphlet says that, if you commit to this for a year (which we have to do to get the special from a dealer), AND, after 3 months, you downgrade, you are subject to a Downgrade penalty of $20/month or $240 for the rest of the committment period???
When they went to order the programming, 2 options came up, $19.99/month for Top 60 and $19.99/month for Top 180.
Well, who wouldn't choose the Top 180? Why is there the Top 60 option then?
If that downgrade penalty of $240 applies, where can I send the dealer for the final/definitive Dish policy on this?
Dealer/Voom website say $19.99/month for 180 for first 3 months.
Dealer says, after 3 months, to downgrade to Top 60, you pay only $5.
But fine print on a website or pamphlet says that, if you commit to this for a year (which we have to do to get the special from a dealer), AND, after 3 months, you downgrade, you are subject to a Downgrade penalty of $20/month or $240 for the rest of the committment period???
When they went to order the programming, 2 options came up, $19.99/month for Top 60 and $19.99/month for Top 180.
Well, who wouldn't choose the Top 180? Why is there the Top 60 option then?
If that downgrade penalty of $240 applies, where can I send the dealer for the final/definitive Dish policy on this?
