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Well, I'm not so upset about sitting around my house for five hours on a Saturday afternoon. Or, even getting another install date a month out. It's that Dish doesn't seem to care they missed the mark. Had my prior contact with customer service not been so frustrating I would probably let the...

Thanks for the replies. Once I stop fuming over my most recent experience I'll track down a reputable local retailer.

I'm going to try not to vent and rant here, but my first encounter with Dish is off to a really bad start. Interacting with their customer support personnel has been very frustrating. I spent 70 minutes on the phone placing the order, had to call back several times because my new tuner wasn't...