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Thanks for all of the information. I've been perfectly satisfied with Dish Network's service (except for maybe the price). The only reason I'm being tempted to switch is that I can save significant money by bundling phone, internet and TV with my local phone company (which, by the way, is a...

Checked my original bill from April of 2007, and I did not pay for the receiver.

I currently have a 622 DVR with external hard drive service. I'm considering switching to an IPTV service provided by my local phone company but I have a ton of programs stored on my DVR and hard drive that I want to watch. My bill doesn't say anything about a lease fee, so can I assume that...

Yes. Your 622 is more than likely dead with a failed hard drive. This happened to me twice in the past 6 months. Call customer service, endure their standard troubleshooting dialog, and they will send you a replacement unit. Unfortunately, any recordings you have on the 622 are lost.

See this post: http://www.satelliteguys.us/1421742-post14.html I'm assuming that the tech sent me a "hit" although he referred to it as a "signal". In any case it worked. I was watching the receiver, which was tuned to a channel, and there was no sign that anything had occurred.

My receiver got updated to L511 last night and today my favorites lists disappeared and I started getting the 866 error again. Contacted the online chat support and got connected with (24DrDcb) Ted K. Here's the transcript: (24DrDcb) Ted K: Can you please press the menu button on the remote...

I did confirm that it was set to something before but I'm not certain if it's set to the exact same value now.

See this for an update on my situation: http://www.satelliteguys.us/1351150-post9.html My 866 error has been magically fixed.

I was getting ready to place the call to request a hit (not my dealer - dish network :-) and tried to access the hard drive one more time. Lo and behold it now works. I didn't actually request a hit yesterday when I was on the phone with them so I'm not sure if they sent one or not. All I...

I haven't actually hit the button to reformat my drive yet so I'd like to give this a try. Is a "hit" the right word to use? Are they going to know what I'm talking about?

Same issue here. 866 error but in my case only one DVR and the external hard drive has been hooked up to it constantly. Spent an hour on the phone with them today with no fix. See here: http://www.satelliteguys.us/1349940-post3.html

I wouldn't be very optimistic about getting anything you have stored on the hard drive. The exact same thing happened to me - 866 error and reset favorites lists - approximately 2-3 weeks ago. I called today and spent an hour on the phone with their tech support - levels 2 and 3. They had me...

Is it true that we should keep RG59 out of the sat feeds? I was planning to clean up my install by replacing the unattractive straight run up the side of my house that the installer put in. I've got a spool of RG59 that I was planning on using. I'd be replacing a 20' length of coax with...