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Narrowing in on problem.... OK, service went out again last night at 11:40 pm - heat should not have been a factor. We tried disconnecting and reconnecting the splitter again (what Dish calls the separator, I guess) and service came back just fine after running the diag tests with each...

It's working now. When my husband got home from work, he disconnected the splitter (we have the DVR receiver) and reconnected it and now everything works. We don't know if we identified a loose connection, or it had finally cooled down enough that the LNB had recovered. I'll test it again...

Sorry, yes I meant LNB. I typed it wrong. Not many mature trees here. We're in a typical 10-year-old subdivision on about 1/3 acre. Every guy that has been out thinks our line of sight is great. The dish is pointed towards my neighbor's house, but we're obviously clearing it or we would never...

Hello everyone, We are new to satellite and new to the boards. While we've been going through our agony of the last week and a half, I've done some google searches that pointed me to this board. Great site! So a week and a half ago, our Dish Network installer came out. We told him where we...