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I will call in the morning about that service charge. It doesn't reflect on the service agreement he left here. It had better not! They are sending me two new remotes at their cost. Dig this, the new remotes are being sent via my latest call to a Customer Service rep named ...

It most certainly did happen! And there's more! UPDATE (6:31 pm) I placed another call to DISH and got a human in 18 minutes this time. I’m beginning to think that 18 minutes on hold is acceptable. It is not. However, this human tells me that the technician could not reach me by phone so my...

DISH Network is the worst, hands down, when it comes to automated phone service. I've gone through the phone system instruction seven times in an attempt to resolve my technical problem. This annoying automated male voice asks me, after pressing the correct number for technical support, to...