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I just had a R10, purchased in October, die on tuner 1, and D* informed me it only had a 90 day warranty. I asked why I had to sign and be bound by a two year contract and yet my 130 day old dead system is worthless. I guess a lease is good when the equipment quality is getting poorer all...

If you have a problem after the sale, who do you think will be easier to find and get service? A local retailer or a CSR with Dish or D*? Saying that, not all local retailers are created equal. Verify they offer a warranty on their work.

"why would this fool want to become a retailer". Nothing foolish about wanting to get ahead. And all of us loved the business at one time or another. If you have enough good sales around you, it's worth your while to become a retailer. I recommend Dish first, because they pay better...

If you buy from an outa town dealer and have service problems, who ya gonna call for help? Find a good local retailer that warranties their work. One dealer friend of mine warranties his work for five years.

I have Dish and D*, and I like both in different ways. Here in East Texas, D* has more locals then Dish ( WB and UPN). I like the packaging better with D*. And I love Season Pass on my Tivo. I have the 921 with Dish, and prefer it over Tivo's slowness. But if D* would offer a good deal...

There has been lots of good advice to you. In CATV and satellite I would run a jumper and bypass all house wiring, (including the jumpers the installer made at the dish). If you get a correct signal, then you know the equipment is working. If your installer placed a ground block inline...

I have two 921 receivers and have had no problems.

I guess I am getting old and grouchy. I was insulted (PO'ed)by the Clock Channel act.

Each 311 you get free at installation will add $5. to your monthly bill, so each will end up costing you $60. a year. You are signing a contract to keep them all fired up for 12 months. New receivers sell for $99. + S&H. Hooking up a 921 solo would use both ports on the LNB, so if you add...

Whew! I thought it was just me and my new 921! Sorry all of you are experiencing the same.

I've had my 921 for a week or so, amd having no problems. It's a fine machine!

These guys are overcharging you. I got $2,000,000 umbrella policy for $500. a year. Get a list of the tools required by these guys and then shop around for better prices, which should be easy to find.

I would recommend anyone having an installer in to install their satellite TV system to document the entire installation by digital camera. This will give you proof of before and after in case of damages. A good installer will have no problem with this. All companies have problems with...

Back in my cable tv days, programmers charged per sub. I would figure it's still the same.

Any service below the Top 60 will have a $5.00 charge. One of my customers wanted only premium movie channels, so it was the movie pak price plus the 5.00.

There are two phillips head screws in the bottom of the bracket. Remove those, pull the LMB out change the coax connections over, put the lnb back on the bracket and and put the screws back in place. Piece of cake!

"I have to admit, in 3 years of working with 1000's of retailers, this si the first time I have ever heard someone say the DIRECTV customer service was "far better" than Dish! I know it's your opinion, but wow!" In activating hundreds of receivers with DTV and Dish, I find the Dish CSR's to...

I've had TiVo and a 510, and like both of them. The name based recording with Tivo is one thing I miss, but Dish is saying that'll be available soon on the 510. One thing I did notice when I switched was I had a cleaner, brighter picture with the 510 than the TiVo. But I'm waiting to see...

It used to be that DTV wouldn't activate a receiver without a phoneline connected and the CSR would make us test them while on the phone. Now, if you'll hook a phone line to the primary unit, they'll usually activate the additionals as well, and note them as being unable to get PPV. Once...

Call Dish and tell them you were a previous customer and ask if they will give you the new promo they're offering new customers. I was offered the two room deal with 3 months free.

What I tell my customers is to get a brochure from each company and look at the packages offered by them. Circle the channels you want, and go with that choice.

The bottom of page 1 in the DHP brochure says: LIMIT OF TWO DUAL-TUNER RECEIVERS PER ACCOUNT. LIMIT OF ONE DISH 510 OR DISH 811 PER ACCOUNT. You'd probably be looking at a 510 and a 322 to run three tv's with DHP. With Free Dish, you can get a 510, and (2) 301 free with a two year...

Mike, I'd have to agree with the tech. It sounds like a voltage problem to me, which usually is the coax, but could be the receiver or LNB. Run a coax jumper and bypass your old coax and see if the system still acts up.

If you have a second or third receiver, are they getting 119 and 110 on the switch check? If so, then the problem could be the coax run, switch/LNB or receiver. The most simple way to check is to switch one of the other receivers into the 811's location, do a switch check and see if 119 and...

We've just put our second 811 in, and I like it much better than the Hughes E-86. In fact I just Ebayed my Hughes! Howdy, Stacy A.!