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Update: Apr 13, 2006 - 4pm PST - After 84 minutes of being on the line with Dish Network, I've been told that the work order was goofed up in the first place that caused these issues and the system will not permit changing the work order. In order to create a new work order, they will have to...

I am not sure if "technical support" can help either. They were the ones who told me that I needed to go the automated system - The "sales support" team said I did not. They definitely don't talk to each other!

Subject: Incompetence or Ignorance ? This is getting way out of whack. I've been a dish network customer for a few years now and am appalled to see the incompetence or ignorance your company has come to represent. Here is my wonderful story... Feb 01, 2006 - HD available, wow... call in to...