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  1. C

    Joey randomly pops up diagnostics screen

    I spent hours searching and reading the forum before I asked my question. So I am unsure where to go at this point.
  2. C

    Joey randomly pops up diagnostics screen

    Yes, it is only one Joey doing it. I know the hopper and the joey in question were off for at least 8 hours last night. Right now, it is still acting up.
  3. C

    Joey randomly pops up diagnostics screen

    Well, my installer and customer service didn't mention a "settling in period". :/ As far as I can tell it is only showing one paired.
  4. C

    Joey randomly pops up diagnostics screen

    I don't know why it wrote in italics. I just typed...maybe I accidentally selected it. I have fat fingers. :(
  5. C

    Joey randomly pops up diagnostics screen

    Just got brand new Dish system set up on Friday. Brand new Hopper 3 and 3 Joeys. Brand new remotes with Bluetooth. While watching live tv or recordings, the diagnostics screen randomly pops up. If I hit the back button to exit the screen it immediately pops back up. Sometimes it will do this...