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Long before I switched to DTV I had my computer system located on one side of my home office. The computer and monitor are on a UPS and everything else is on a surge protected power strip. I've always found it easy to shutdown the computer from the menu then power everything else off. I don't...

Thank you. I would like to continue the way I've been using my stuff which is Genie and TV on around 5am. Computer, modem and router on around 11am. Genie and TV turned off around 10pm. Computer, modem and router powered off around 10pm. May I assume you see no problems with this?

Why is it necessary to have a Genie connected to the internet 24/7? I understand that connection is required for downloading PC apps, and for video on demand, but if these are not going to be used, why connect? I have had conflicting answers to this question. One install tech said it's not...

Well I had the problem again this morning. As per a CSR yesterday I tried to do a System Test while the problem was happening. The test seemed to freeze at the 69 percent point and eventually a message came up "All resources are being used for a network operation." After a few more minutes the...

Guess I "spoke" too soon. It happened again this morning. I did a SENDREPORT and got the following 20140530-4A1E. Anyone know what that means? Will call DTV again later this morning.

Problem seems to have been fixed. I noticed a software update had been received at 1:45am. I assume this is why the problem seems to be fixed - at least for this morning. Time will tell if this is a permanent fix.

Yes but consider that if a connection issue was the cause, how could I display the guide and list of recorded programs? How could a connection issue resolve itself by a reset? And before someone asks if it is a power issue at night - the receiver and tv are both on a UPS which has not responded...

Yes this morning I called CS and some woman had me do all of the same things again. Now I have to wait until tomorrow to see if there are any changes. Seems odd that it only happens overnight when the receiver has been off for 7 or 8 hours. Other than that no problems.

I have a HR44-200 and HR24-500. Each morning around 5 am I normally turn on my HR44/TV to watch the news. For the past few mornings when doing this I have no image on the tv from the broadcast channels but I do have a full display when I hit MENU on the remote. I have tried changing channels...