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I hope mine gets updated soon. I haven't had internet on it for over 2 months

Ok. Thanks.

Already did the surge bypass and outlet. The funny thing is, right before I got my replacement, my older Hopper went back to working but I still replaced it. Now I have both here and none will get past the Starting up screen.

Hello, About a week ago, I got up, turned my TV on and my Hopper was stuck on the "Starting Up..." screen. I called technical support and did several resets, unplugged and plugged it back several times, but nothing I did fixed the issue. They sent me a replacement Hopper last Friday, I...

I'm on CenturyLink DSL in Washington State.

This is definitely a DISH problem. My hopper worked fine until the last update. I know a lot about networking and nothing has changed with my set up except that My Hopper and Joey no more have internet even though I can ping them without any loss of packets. They are basically connected to the...

Already did that. Mine is connected through Ethernet.

I've had the exact same problem since last firmware update. DHCP Acquired: OK but failed Server and Internet Connection. I've added my hopper to DMZ, reset it numerous times, reset router and modem but nothing. It used to work just fine until last update. If I run a test, it says Broadband...