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--Thanks, OSU. I just PM'ed him. After I did, I said to myself "why did I give out that info. to some stranger." Then I figured it was legit after looking it over, lol.

What I will probably do is to contact them via their webpage while I am logged into my account. I will tell them I will send them info. THAT way.

They must see a problem with somebody else' receiver, as there is no way, short of coming into my house, that they can see what is going on with my receivers. That is why I was concerned...with no telephone line hookup, there's no way they can see if there is a problem with my receivers or...

Thanks for the replies. The main receiver is a 522, and the secondary for the bedroom is a 322.

--Hi, all. DISH called today (not sure if it was really them) and the man on the phone said my receivers weren't updating, or something like that. I have two receivers, and neither of them have a phone line connected to them. Are calls like this "legit"? They gave a number to call back so...