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I'm very happy to report that I got my programs back. As some of you may know, the hard drive is encased in a frame on the inside and there's a "do not tamper with" label on the hard drive. I didn't even need to take the hard drive out though. It was tricky but with some careful maneuvering I...

I'm at work at the moment and can't reply with all that I want to reply with but I can tell you that it did spend the night unplugged and still won't boot up. It also spent several hours last night unplugged before it was plugged back in. It seemed to work fine practically immediately before...

My VIP 722K receiver died. It powers on but does not boot up. Tech support tells me it can only be backed up if it powers on. My question is can the hard drive be taken out of the old 722 and put in the replacement 722 once it gets here? Obviously opening up the unit voids the warranty so they...