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*sigh* That's what I was afraid of. I haven't been having the best of luck with my Dish equipment since I had it installed in December. It shouldn't be due to overheating since it has plenty of space to breath. Matt, what should I do about this? Thanks!

I just want some opinions from anyone that may have this receiver or Dish reps on this board. Lately, my main receiver (612) has been acting up and getting worse over the last few weeks. When playing something on my dvr, the audio and video will freeze or stutter for a couple of seconds, then...

Matt, that would be great. Anything to get this issue resolved. How would I go about getting this taken care of?

When it was installed, the installer left me with the 20.0 IR remote. That's what was in the box with the 612.

My 612 is connected via HDMI and is set up with an IR remote.

My 612 receiver acts exactly like this. MattG@Dish, any ideas as to what's going on?

I'm not going to deny I may have done it by accident. I'll own up to it if it was pilot error. That's definitely bad UI design though. I'll definitely avoid deleting by groups in the future. Thanks for your help guys!

I was wondering if anybody knows about this problem or if I have a defective 722k receiver, but for the 2nd time, my entire DVR library has been deleted. When trying to go into a group and delete only the entire collection of one show, the entire library ends up being deleted. It's incredibly...

My 612 does the exact same thing. It's incredibly frustrating. It's pretty much been like this since my service was installed last month.