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    Who can honor a promise made to me by a rep

    Sorry, that e-mail address in giving me a failure to send error. Are you sure it is the correct address?
  2. B

    Who can honor a promise made to me by a rep

    THANKS!!!! I will try this one as the e-mail address they give on the website is worse that actually calling in. Will keep you posted on how it plays out.
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    Who can honor a promise made to me by a rep

    Long story short. I was told that all my local channels would be available to me. Not only are two of them missing, but another one is virtually unwatchable due to the screen pixalating (sp) I was promised that I could get east and west coast channels and I quote "no charge, no problem" One...
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    Who can honor a promise made to me by a rep

    I replied to that response, I signed up through Best Buy, however, Best Buy didn't supply me with this info a DIRECTV rep did while trying to work through the issues I had. She told me I had 30 days to cancel, did not know that I had to call back in and verify if this info was correct. A 30 day...
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    Who can honor a promise made to me by a rep

    Not so much as a promise, but I was told that I had 30 days to cancel if my service was unsatisfactory. My service was not only unsatisfactory I could not get what I was told I could. So I canceled within the window I was given only to find out after I canceled and had the dish removed that I...
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    Who can honor a promise made to me by a rep

    I ordered through Best Buy, but they didn't really even do anything. When I was told I had 30 days it was when I was calling in to try to get some of my problems fixed, the rep told me I had 30 days to cancel if I wasn't satisfied. i waited it out and then decided to cancel within my 30 days...
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    Who can honor a promise made to me by a rep

    Wish I would have read this 3 days ago. I am in the middle of a dispute with DIRECTV and they are down right rude about it. I was told that i had 30 days to cancel my service if i was unsatisfied with it. I was having a multitude of issues and was being led in circles never finding out the...