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I have the exact opposite experience to you... Oh well... Variety is the spice of life I guess....

Yeah... but a bank account that is closed? I guess I'll have to call :(

Sorry to post a message with what might seem like a grumble about DirecTV and its online account system, but it isn't what you might call a great system! Also why do they insist on using call centers that can't actually do anything to help you and are staffed by people who barely speak English...