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  1. T

    Very sluggish receiver issues

    I noticed the software updated the night before last so maybe that will help. Oops spoke to soon; I just went to the guide and when I tried to exit it completely locked up and I had to power it off and on again. Between this and the intermittent caller ID I'm getting upset with this receiver...
  2. T

    Sporadic Caller ID and Video Freeze Up

    I do have DSL with one filter where it comes into my house. I also have two HR24-700 non-DVR's and the caller ID works fine on them and if I plug a caller ID phone into the line going to the DVR it works fine. Are you suggesting a second filter on the line going into the DVR? Yesterday I got...
  3. T

    Sporadic Caller ID and Video Freeze Up

    So complaining to Direct won't do any good?
  4. T

    Very sluggish receiver issues

    Mine is a HR24/500 and I just had my system installed a couple weeks ago. Today it appears to be ok, but the caller ID still isn't working.
  5. T

    Sporadic Caller ID and Video Freeze Up

    I have an HR24 that was recently installed and the caller ID is sporadic. I have rebooted the receiver and it may work a while but then quits. If I plug a phone into the phone line going to the receiver it works fine. I'm wondering if I have a defective receiver? The other thing I've...
  6. T

    Very sluggish receiver issues

    I have an HR 24 and have been having problems with the video freezing up after going to the guide. The audio is ok, but the video freezes up. If I change channels that seems to fix it. The other problem I'm having is the caller ID only works sporadically.