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  1. D

    PPV billing error

    There are three ways to order a PPV. Internet, by your remote, and by telephone order. I do not have any receiver attached to a phone line. The CSR stated that my charge was a phone order and her process is to inquire of the customer if the PPV is seen on the TV. Now, having never ordered a...
  2. D

    PPV billing error

    There are three household members - my wife and I are mid 60's and never order or watch PPV and an 87-year old mother who can't navigate a telephone ordering process - no, she doesn't have dementia. Someone is always home, so no one sneaked in to prank us with a bogus PPV order. The company...
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    PPV billing error

    De La Hoya/Pacquiano fight Dec 6, 2008 at 9:00 PM Pacific Time. Three people live here - no one watches boxing. No one sleep walks. Can someone order PPV by phone and confirm the program is playing?l
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    PPV billing error

    My bill had a PPV charge from a telephone order that I did not place. Customer Service says their records show the PPV was sent to one of my receivers listed on my account. Based on that, I'm held responsible. There are two charges for the same PPV and one credit adjustment for one of the...