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I did purchase the same hard drive. Unfortunately, she is 12 hours away so I'm doing tech support over the phone. I think you may have hit on something. I guess my dad plugged the hard drive power cord into a switched outlet when he installed it. So, when she went to bed every night she was...

Hi. I bought an external hard drive for myself and my grandmother to hook up to our VIP211's (she has a 211, I have 211k). Mine works flawlessly. Hers is another matter. Twice now, we have plugged it in and formatted it. It works great for the night and even records shows, but when she goes...