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Update - The technician from Dish walked in the door, I told him what the problem was and he immediately returned to his truck and brought in a brand new 722 to replace the one I had. Fired the system back up and I haven't had any problems since. To quote the tech - "third time must be the charm".

My 722 froze up about a week ago and I spent 2 entire evenings in a row talking to tech support. I have been through the "reset" process about a hundred times now (by either turning off the receiver with the remote, the power button on the front panel, and/or unplugging from the wall) then...