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no workie 20090209-3E8F HR21-700 no satellite signal. seems like it is only one tuner is affected. When watching live tv, it flashes on and off. Almost like there is a bad storm or wind. When I check signal strength it is between 93 and 95. After hitting the reset button everything is...

Completley locked up now. I just hit the reset button... Now it will be back to normal for about 48 hours untill it will lock up again. Guess it's time for tech number 8 to come out. I have software V 0x255 Wed 7/23 at 2:49a the temp is currently at 115

I don't know where the coupler is, the tech was at the dish and already had it put back together when he showed me the white one. As of this morning the hr-21 is starting to have a significant slowdown in response to remote commands.

Yes they did change the BBC's. Internal temp is 113. The "Lead" tech came by today. He found the problem within three minutes. He went outside to the dish and brought back in a female/female coax coupler. He showed it to me and it had white interior plactic. He said that was the wrong...

The HR-21 does not lock up when the Ethernet cable is unplugged. But after the latest update, weather the Ethernet cable is plugged in or not, about every 12 hours I will get a searching for satellite signal message, until I reset. Then everything is fine again for another 12 hours. Why would...

I have been around and around with DIRECTV. I have had 6 technicians out to my house. I have had 4 new receivers. I have had my issue escalated. When I have the HR-21 plugged into the Ethernet port, about every 48 hours it will lock up to the point it is completely unresponsive. I need to hit...