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I just received this response to an e-mail I sent to DN tech support over the weekend. My confidence is restored. :) "Thank you for your e-mail. We were experiencing an issue over the weekend. I have consulted with our technical operations department and they have advised that the issue should...

All is well here in Jax too. I think DN could have handled the problem a little smoother. Hopefully they learned something from the whole ordeal.

I just cancelled my service call as I'm sure it would have been a waste of time as well. I told the rep about the problem and how widespread it is. He said he would pass it on. He sounded sincere.

Same problem in Jacksonville area. I called Dish Network tech suppoprt last night. They are sending a tech Tuesday but said it might cost me $30.00. I asked the obvious question but she could not answer it and said I might have to pay anyway. I told her that I'd cancel my service If I get...