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I'm not quite sure what that is... when we ordered the Directv dvr they came to our house and installed it. Could you paste the link to that other problem onto this thread for me to check out?:hatsoff:

After a frustrating 1/2 hour on the phone with Directv Customer Service, I still don't have an explanation for this: We were not home last night and our DVRs (bedroom AND family room) were scheduled to record the 7:00 and 8:00 episodes of Lost as well as the 7:30 episode of The Office. There...