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Update Thanks for the input all. I DO understand that he may have not been able to give us another receiver because he didn't have the hardware with him. ... now. At the time we ordered, we had no idea/was not explained from two tvs to three meant a whole 'nother box. And I know it may not be...

Please forgive me if I don't have all the correct terminology down...the sum total of my experience in all this is a few days of research on which provider to choose, and one day research on how to go about correcting this problem. :( I called Dish to set up service for my Dad's house. At the...