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Today I did a TC on a 311k. It was losing signal on only some channels. One sat feed coming in to port 1 only, but the check switch showed both tuners connected (DPP Twin w/seperator). Unhooked it and cleared the sats, then connected to port 2 and got the same result of both connected. Fixed...

I had to call into DASH 6 times yesterday and I got the same CSR 4 times. I know it gives the option to wait for the person you spoke to earlier, but I chose no and called about three different accounts. I have spoken to this CSR (OP-ID 839, name: Q) before on previous days and he has always...

I've had my 722 two and a half years now, and it seems every 6 months or so it gets a new problem. Currently the EPG is incorrect, but it has been through: recording a show for 40 hours straight, recording for 0 min, not playing back, losing timers, involuntary restarts, disconnecting from...