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    Thought I bought my 811, now Dish says NO!

    Boba, When Dish started selling the units for $150 about four months ago, they excluded DHP customers, but after a bit of an uproar from customers, they decided to include them as well. That's how I got it for $150 - I got the 6000 the same way a few months prior when they did the same thing.
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    Thought I bought my 811, now Dish says NO!

    Packed away somewhere - we're in the process of moving so everything's mostly boxed up in the garage so I can't get to it.
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    Thought I bought my 811, now Dish says NO!

    About 4 months ago I purchased an 811 receiver from Dish when they did the proce drops. I am an existing customer (was on the DHP plan, but owned a 6000 and I THOUGHT an 811) and had been with Dish for about 5 years, but recently decided to give Voom a whirl. When I purchased the 811, they...
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    Attention: (Unofficial) There might not be enough equipment for installation?

    Big installation delay in Sacramento... I was scheduled for an install today, but Installs Inc. called yesterday and had to reschedule because they said they don't have enough equpiment. The earliest date they gave me was JUNE 21! :eek: They must be hurting for equipment if they're pushing...
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    IT'S OFFICIAL NO FIREWIRE ON 921!

    Matt, Any updates on the news you alluded to?
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    Charlie Lied: Read The Latest

    Here's what it sounds like to me - Echostar and Viacom had originally been negotiating over a 5% increase and then Viacom demanded 7% (this would be a 40% increase over the 5%) I don't think they're talking about a 40% net increase, but a 40% increase relative to the original negotiations. I'm...
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    HD Channels on SUPERDISH or DISH500?

    I am in West Sac - to answer your question, the HD channels are all on the 110 with the exception of KCBS-HD (the LA HD feed which requires a local affiliate waiver.) KOVR will not grant HD waivers, so you will need to pick up the local stations OTA. The HD broadcast tower for all the...
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    Can someone else buy an 811 for you if you are on DHP?

    I am a DHP customer and got the $149 deal - you have to call 1-866-443-5162 (the Dish Network executive office) and speak to one of the CSR's there. The regular CSR's will most likely not be able to help, so this exec office number is great! Also, I did not have to commit to any programming...
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    What makes an 'exclusive' customer

    I spoke with one of the reps at the executive office yesterday and asked them specifically what makes a customer 'exclusive' or not. He said it's basically a mathematical formula based on weighted scores for things like how long you've had your account, how much you pay each month, payment...
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    My List of 811 Bugs

    mule.variant`: I noticed a similar effect on my SD channels over s-video. I had an overall dark picture but color saturation was intense - especially reds (which were blooming like crazy!) I upped the brightness and contrast just a little (I can save different settings for each input on my...
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    Help new Dish customer with new 811!!!

    I am about 25 miles from the HDTV broadcast towers in Sacramento and antennaweb told me a small antenna would also be fine. I tried the Megawave MV-1A indoor set-top antenna with pretty good results (65+ on all the DTV stations with some dropouts) but switched to the Silver Sensor (got it at...
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    DHP Current Customers Given Hope by Charlie!

    That's surprising - although I have heard one other person who called and the exec CSR wanted them to commit to 1yr. programming for the $199 price, so they called back and spoke to someone else who did it right off the bat with no commitment. I would try calling again. If other people are...
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    DHP Current Customers Given Hope by Charlie!

    JDM2000: Call 1-866-443-5162, it's the executive office number. One of the CSR's there will be able to get you the deal. I am DHP and got the 811 and free 2nd dish for the 148 location (it was installed on Monday) for $149. I also got the 6000u w/ 8VSB last month for $149 by calling the same...
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    DHP Current Customers Given Hope by Charlie!

    CPDRETIRED: Way to go! The 811 (or any HD receiver for that matter!) at $149/$199 is a steal - to put it in perspective, MSRP on my home theater remote is $199! The normal CSR's can only do what their screen gives them permission to - which isn't much. Occasionally you'll find a good one...
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    811 Roll Call: and How's it Functioning

    In a word - GREAT! I am able to control it with my IR learning remote (Sony RM-AV3000) and PQ on HD and digital OTA is awesome! I'm not using analog OTA because I get my SD locals over the dish so I can't comment on that. SD PQ is great, but like many other posts, it does seem...
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    DHP Current Customers Given Hope by Charlie!

    Call the executive office number, NOT the usual CSR's. The people at the exec office will definitely able to get you the deal. I am also a DHP customer and got the 6000u w/ 8VSB last month for $149 and the 811 (it was installed on Monday) also for $149 - no commitments, free install (including...
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    existing DHP customers getting shafted on the 811

    Kevin_Texas - I live about 15-20 miles (flat terrain, no tall buildings between us) from the HD broadcast tower here in Sacramento, so I could practically use a wire coathanger! The first antenna I tried was a MegaWave MV-1A (amplified, VHF/UHF) indoor antenna and it did a pretty good job (60+...
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    existing DHP customers getting shafted on the 811

    Nope, didn't have to give them anything back. Are they putting the 811 on your DHP as opposed to buying it outright? I am voluntarily giving them back a 301 because I don't have a use for it. I was also told no time commitment or programming level was necessary. I am keeping my 6000u (which...
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    existing DHP customers getting shafted on the 811

    By the way, I waited almost two YEARS before getting the 6000u last month (no way I could justify $600+ for a handful of channels). In the last year all the local Sacramento stations began broadcasting in HD OTA, making it more tempting, but the price was still a killer. When I saw the 6000u...
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    existing DHP customers getting shafted on the 811

    Kevin_Texas - the account info on the website isn't in realtime so you will probably have the 811 installed by the time it shows up in there! :D When I did the 6000u they billed it to my account, but I went ahead and paid for the 811 up front.
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    existing DHP customers getting shafted on the 811

    Glad I could help! E* has themselves one happy customer here. Talking to the reps in the exec office is a whole different experience compared to calling the regular CSR's - I had them look up whether they would be offering INHD (not yet, but he said they are really trying to expand the HD Pack...
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    existing DHP customers getting shafted on the 811

    The number I called was 1-866-443-5162. There is a pool of reps that take the calls and they seem to have FAR more leeway in cutting deals. Sorry I didn't post the number on my original post. Good luck!
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    existing DHP customers getting shafted on the 811

    Got the 811 for $149 today and I'm DHP! Just got off the phone with Dish and I got the 811 installed for $149 and I am a DHP customer (been with Dish for about 3 years). They also offered to install a second dish for free since I purchased the local channels package a while back and Univision...