After speaking to the folk at AT&T I was told that this problem is specific to AT&T Home Entertainment. The receivers/DVRs etc are all controlled and a small subset of what regular Dish users get. Are you on AT&T Home Entertainment. This is different from normal AT&T Dish. AT&T Home...
Anybody else out here on ATT Home Entertainment's Dish service?
I live in an apartment complex (in the Bay Area) and we've got ATT/Dish MDU service. Apartments are pre-wired and we dont have a choice of provider (well i guess if you had a balcony facing in the right direction you could install...