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  1. T

    Hardware not Signal?

    Thanks Fed, it was selected for a 3 when I do in fact have a 5. Ran system test and it tells me critical data not received from satelite but refers to yesterday morning. I'll let it run for a day or so and I will post again if I am still having problems. JD, I will include signal strengths from...
  2. T

    Hardware not Signal?

    Hello, new here, great site! Hoping someone has a suggestion. I am having an intermittent “your receiver has not received info... (920). When I run the self test I am told I have a cabling or alignment or hardware problem. Call customer service and give them the code 42 687. I called them and...