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I also have the problem. I have a new 211 (fixed the HDMI issue) but the sound problem is still there. I have an Onkyo receiver.

TRSmudge, I had this same problem. I ordered the 211 on Sunday with the Plat package and when I got home (40 min on hold in car) I had lost all my HD except HBO and Showtime. I called Tech support and the pleasant woman could not fix the problem but her supervisor did. When I get the 211 I will...