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Hey there. Been a while. Just thought I'd let you know that I bought a new laptop - a MacBook Pro - and just tested DRA via Safari running in 32-bit mode and was successful. I viewed live TV three separate times, preceding each time by closing & reopening the browser. Too bad it won't run on...

Verizon Wireless That brings to mind, what are the chances Dish would come out and connect a sling-loaded 922 to test my issue without charging me two arms and a foot? (Not that I'm anxious to pay for a 922, but the thought just occurred to me.)

Aye, sorry TG2 - I was in a rush. I'll check that router again when I have another couple minutes. (This troubleshooting business is getting lower and lower on my priority list.)

Hey Tony, Your mailbox was full, so I'm posting this here. Needless to say, I haven't been around much. Nothing new to report on my end, but last we talked you said you were going to forward my issue to your supervisor. Does that person have any new ideas to try? Actually, the only...

What do you mean by that? That doesn't sound familiar. I've rebooted everything, but it sounds like you're talking about something else, so I'd say no, we've haven't tried resetting the account.

Hey guys. I haven't had much time to look into this recently, but this issue still persists (...though I continue to be able to watch remotely via the Dish Android app - go figure). Anyway, I know there are a few items I haven't yet addressed in this thread, but for starters, I installed FF as...

And some new level of screwy is going on. I just tried the Connectivity Test Tool (linked on page 1 of this discussion) via Firefox 4 and the test says it can't test my connection because I'm not on a supported browser... yet FF4 is allegedly supported: "Firefox3.5 or above." The connection test...

attached yep, enabled only 5101 is listed i need to look into how to do this... listed as Sling Adapter Version (not specifically "firmware"): AAAYCAAL BTW, thanks again for all your effort!

I found the log file but it's pretty dense, so I can't look at it tonight. But in case you have time ;) I've attached a copy of the last log record that was generated on a failed DRA attempt. I searched on "error" and there are a few instances. But as I said, I don't have time to look into it...

I guess when I told you earlier my MTU was setting was 1472, that was the max I was able to ping on one of my computer. (Sorry, I'm new to this. ;) But I just checked my router setting and it's 1500, which is unchanged since installation. I confirmed there aren't any sites listed as blocked...

Couldn't connect here and after declining to try again I received a message that said, "Your DISH Network SlingLoaded™ DVR can only be watched on DISH Remote Access and your compatible mobile device. Please log-in to www.dishnetwork.com and click on DISH Remote Access link." No luck, and this...

I haven't applied any firmware updates, but perhaps one is available. I'll have to check on it later. Sent you a PM.

I've done the connectivity test on both computers and the results "you will be able to watch TV Everywhere" and, as you suspected, results also say my computers need upgrading. However, considering both computers are close enough to minimum specs, AND considering I was able to watch live TV...

Thanks for trying, but I followed the steps you provided and it didn't work. Still can't access. Haven't had time to try anything else (I have a newborn who demands quite a bit of time), but will as soon as I can. Would be happy to hear any other suggestions.

I can't really watch HD on either computer, but SD is/was quite doable. Computer A -- the one that could reliably connect the first three weeks after Dish installation -- specs:XP Pro Firefox 3.6... & 4.0 (tried both, same results) Internet Explorer 8 Intel 1.83GHz Core 2 1GB Ram DirectX 9 w/...

Also, FWIW, my wireless router broadcasts at 54mb and I've confirmed it doesn't matter if my computers are wired or wireless. But I appreciate your help troubleshooting.

Actually, it's not connecting about 97.493 percent of the time, which is inconsistent by definition but is consistent by practical purposes. I've tested my network speed several times before and have never had an issue. I tested again moments ago and the speeds are fine, but I just tried viewing...

Hi folks, I semi-consistently get an unable-to-connect message (Error 2) when trying to view live TV via Dish Remote Access. I can log in and view my TV grid, DVR recordings, and other items, but I usually can't watch a program. I see the same behavior on two different XP computers (with SP3)...