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A follow up call this morning revealed that the installer had not contacted the utilities company. As a result I was told dispatch would send an email to the area service manager who would in turn contact the utilities company who should come out in 24-48 hours. After that worked was completed I...

Thanks for the replies. The installer did not mention any cost, but did push to mount on the house as the company prefers it that way as they don't have to send a second tech out. He told me that someone should be out this week sometime but if no one had shown up by this coming Saturday to...

New customer as of this past Saturday. So far so good. One question, can anyone tell me the turnaround time on mounting the dish on a pole and burying of the cable. Just curious.