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Last week, I thought I successfully negotiated a swapout of my H10 receiver for a new HR-20 and the five-LNB dish at no cost except for $19.95 shipping. The installation was free. We've been DirecTV customers since 1996, for all but a few months when we moved in 2001, and we've asked for no...

I've been using the same StarChoice receiver (Navigo 530, I believe) and HD receiver (GI HDD201) for seven years or so. I now understand I need to upgrade these by the end of the summer, correct? My program provider has been of no help to me with this. If I buy a new receiver, need I do...