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thanks, Dave. i'm glad i asked now. and yes, you are correct, it is an HR20-100. the lights on the DECA are green and stay green. i haven't looked at them when the unit crashes. the crashes seem to be a problem with the DVR. when i'm recording one show and change the channel, the unit will...

new customer to directv here as of Monday....this is a great forum, tons of knowledge. i've read numerous threads on this topic, but i'm still not quite sure on the details so i thought i'd ask. had my install on Monday. HR20-700 upstairs, HR24-700 in the basement with MVR. everything is...