Search results for query: *

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    Cable Thickness

    It sure sounds like the tech who did my previous apartment installation (back in 2008) really hooked me up then. He provided a tripod, weighted down with two cinder blocks, and used a good length of cable to run it to from the balcony to the living room and bedroom tv areas. He didn't charge...
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    Cable Thickness

    Are the problems with flat cables performance related (as in potentially compromising HD quality) or something else (you mentioned security issues in your subsequent post)? Also, do you do many apartment installations? If you do, do you have any issues drilling holes for the cables?
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    Horrible Installation Tech?

    Interesting follow-up: so, I called D* back to schedule another tech to come out and try again (time slot is for Tuesday from noon - 4pm). According to the phone rep, the previous technician didn't even mention LOS issues in whatever he logged on the work order. Apparently he only noted that...
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    Cable Thickness

    When I had HD Directv installed at my old apartment complex, the tech had to (after I signed a waiver) drill holes in the stucco/drywall in order to get the cables from the dish to inside the apartment. He had to do this because the cables were apparently too thick to run under the...
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    Horrible Installation Tech?

    Unfortunately, the results I was looking for was to have the installation completed yesterday so that I could enjoy the Super Bowl on my new 47" LG LCD HDTV!! Thanks for your advice though. Out of curiousity and not trying to put you on the spot, you seem to know quite a bit about the office...
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    Horrible Installation Tech?

    Thanks for the further explanation. More follow-up questions: When you say "office for the president of DirecTv" are you referring to something like corporate headquarters? Or do you mean president of the HSP? How does one obtain this phone number? I've got to think one simply can't call...
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    Horrible Installation Tech?

    Thanks, kjlued. I was thinking the same exact thing about him blowing us us off because he wanted to be elsewhere. Question for you - what's a local "HSP" office? I'm not sure what that stands for or how to obtain a phone number. Is that a better approach than calling DTV directly (and...
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    Horrible Installation Tech?

    Here is the LOS from dishpointer.com. The vertical white stripe is simply a sidewalk and the grey box next to the sidewalk is just a carport roof (which is lower than my balcony). As you can see, there is no obstruction to 103W.
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    Horrible Installation Tech?

    I’ve been with DTV for going on 6 years and the last 3 I have had my dish setup on a tripod on 2nd floor apartment balcony with no problem. I recently moved to a different complex. I made sure that this unit, also 2nd floor, was facing the same direction as my old location. I called Mover’s...
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    Is an exchange considered an "upgrade"

    Thanks, Mike. My real concern with "crossing that bridge" is that if D* does try to collect an ETF despite not having LOS at a new apartment, then that will result in a fee of hundreds of dollars. That would be pretty costly for about 8 months of HD in the bedroom. I'm almost not sure if it's...
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    Is an exchange considered an "upgrade"

    I have a few quick questions and would much appreciate anyone weighing in. I live in an apartment and currently have an HD DVR (living room) and a regular DVR (bedroom). I'm about ready to purchase a 32" HDTV for the bedroom to replace a really old standard def tv. I hardly ever record...