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I'm fairly new to sat, but here's what I (think) I know as related to your questions: Check or call the folks at valueelectronics.com

I read A LOT before ordering my D* system and there were numerous negative posts from people that went with rapidsatellite. Basically, great price and do a good job to get you to commit, but offer terrible after sales service. I ordered from VE a couple of days ago and was very impressed with...

After a few weeks of contemplating I'm finally going to make the switch from Comcast to DirecTV. I'm not trying to advertise, but if anyone decides to purchase a new system I would recommend Value Electronics. I called today to order my system and received just about the best service anyone...