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  • Users: Wotan
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  1. W

    Mirror Charge/Install?

    Thanks Digital~Dan. I understand now. Just the ability to get programming at both STB's.
  2. W

    Questions Before 4/5 Install

    Install rescheduled from 4/5 to 4/8 because equipment sent to wrong address! I'm totally unimpressed with this screwup! However, I got an email from Wilt, and calls from Joe and Lorrie, so Voom is at least trying to solve startup problems. If install goes well, I'll forgive. If it doesn't...
  3. W

    Mirror Charge/Install?

    I've checked the excellent Read Me First, but am still confused about "Mirroring". I'm leasing 2 STB's and paying an ongoing $5/month mirroring charge. What do I get? How will I know if it was set up right during my 4/8 install? Thanks.
  4. W

    Questions Before 4/5 Install

    My install is scheduled for AM 4/5. I've read the excellent "Start Here", but still have 3 questions. I'm having 2 receivers installed. [1] Sean mentions a one-time $5 mirror charge, but Voom quoted me $5/month (plus $9.50/month for each STB). Which is correct? [2] Do I need to buy a...
  5. W

    Bad Start

    My ordering experience was bad! [1] No one could take an order at 4:00 PM Wed. The recording said they would call back in 24-48 hours. Most companies can at least staff to handle new orders! I called back at 11 PM and finally placed order. [2] They set up My Voom web page for me and got my...