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    Installation in Raleigh, NC...

    Raleigh Install Update: Well, here it is... Saturday afternoon, after 4pm, THIRD Direct TV upgrade appointment and no one has shown up or called. And money says they won't. I tried calling the local number but no one answers. I don't know what to do!!!!!!!!!! If I cancel my service, the only...
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    Installation in Raleigh, NC...

    Has anyone in Raleigh had a successful installation of the 5LNB system? I had a second appointment last Saturday for the upgrade (they didn't show up for the first) and they didn't show up for this one either. I now have a third appointment for this Saturday. I called Customer Retention and...
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    Raleigh HD locals...no FOX..no CBS

    I live in Raleigh and my 5LNB goes up tomorrow... I read in a forum somewhere that the H20 gets better reception from the OTA than previous receivers. I can get all locals with my OTA but WRAL breaks up a lot. I'm hoping this new receiver will help the situation.
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    MPEG4 due in Raleigh, NC Tomorrow...

    At least, that is what I was told by a D* CSR on Saturday and that I would have to wait until then to order upgrade equipment. What kind of offer can I expect from D*? I am already an HD customer, 1 H10 and 1 HD DVR. I really don't want to have to fork over $400 for leased equipment. It seems...
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    D* Customer Retention phone number?

    Can someone tell me what it is? Thanks.
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    H10 East Coast Firmware Upgrade??

    H10 Upgrade I got the upgrade last night and lost my HD & local channels. I reset the receiver and did the satellite setup again and got my HD back but still no locals. I know others have had this problem too. Can anybody relate what D* tech support told you to do to get your locals back? Thanks.
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    What to say to CSR

    I had the same problem with my Samsung T360 receiver & local HD OTA.... only a few HD locals would come in and then they would be weak signals or none at all. D* told me they don't support local OTA service (even though they installed the rooftop antenna). It wasn't until my HD receiver took a...