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I just tried to call the "President's line" (for problem resolution) and it said it had been disconnected and instructed me to call the regular DirecTV C/S number, 800-531-5000!! WTF!?!?!?

Sorry, newbie here. I'm not sure which ones I should be checking. I looked at 3 or 4 of the signal strengths (by clicking on the plus sign) and they were all about the same.

I have a brand new HR23-700 HD DVR box installed by DTV less than one month ago. They used the existing 5 LNB oval antenna and two coax lines. It is the only receiver I have. Last night I started getting the 771 error on at least two channels: 278 Discovery and 229 HGTV, and there might be...

Nope No, just you guys here! Most of my friends wouldn't know AV from Db!! :) Since the TV is new, I have scheduled a service call on it. I'll let them tell me what isn't working. I'm sure if it ISN"T a TV problem, they'll point that out!!

no other HDMI No, unfortunately I only have the H20 as a possible HDMI source, and the new TV as the only HDMI receiver. It makes it difficult to diagnose!

I had my H20-100 connected to my old HD TV by component video. I recently purchased a Mitsubishi WD-65835 HD TV with HDMI inputs. When I connected the H20-100 to the TV, it acted like it is not getting any signal. I tried two brand new cables and neither worked. The HDMI cables are rated...

I didn't mean to sound like I was critizing your estimate of the problem--sorry. I have no idea what percentage of users are experiencing this Caller ID problem. I only know that everyone I know who has an H20 has this same issue. You did touch on one point: I have the H20-600 (made in...

still having problems Iam now on my third H20 receiver and I still have no Caller ID. These have all been factory new units and not refurbished. I'm not convinced that this defect applies to only "0.001% of us". What is weird is that with "notices" turned off, some of the calls are...

Still no help I tried unplugging the telephone line and it still doesn't work. My best guess is that this another (the 3rd) receiver that doesn't work properly from D*. And by the way, if the Tier 1 guy says that Caller ID is not set set up to work yet on the H20, then how come so many...

No Caller ID on new H20 I unplugged my H20 overnight and the very first incoming call still displayed the message to "call the telephone company". I started with a new H10 unit from D* last Novemebr and after having problems with it (although the Caller ID worked fine) D* sent me a...

Shame on you D*! I joined this forum specifically so I could respond to this posting. How dare you ask your customers to have patience with this issue, or any other? It's about time D* got their s**t together with tech support. Every time I call I get a different answer to the same...