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  1. S

    Pansat 2700A

    I was thinking about getting into fta and someone suggested that a Pansat 2700A should be a good, yet cheap receiver to get started with. Anyone know of a reputable site with a really good deal on this receiver? I have found quite a few websites that sell these but they are either really...
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    HR-21 Problems

    Last night at about 11pm my hr-21 lost all channels(sd and hd) as I was flipping through channels. I turned the receiver off and got up this morning and still no channels of any kind were coming in. I went to the menu to check signal strength and the entire receiver completely froze on the view...
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    Complete Freeze

    Last night at about 11pm my hr-21 lost all channels(sd and hd) as I was flipping through channels. I turned the receiver off and got up this morning and still no channels of any kind were coming in. I went to the menu to check signal strength and the entire receiver completely froze on the view...
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    Skylink Install

    After two weeks and some problems with directvs website I finally managed to complete an order for an hd upgrade. My install was scheduled for today for 12-4pm. So I took the day off work knowing I wouldn't get another for nearly two weeks. Directv called yesterday to confirm my appointment...
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    Cancel

    I ended up getting a call from directv before I had a chance to call them. I talked to someone who asked about the problems I was having with an upgrade. When I explained the problem he apologized and gave me a $60 bill credit. He then told me to call a csr to upgrade my receiver. So I called...
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    Cancel

    I recently had some trouble upgrading to hd and everyone says to talk to customer retention. The only way to reach them is to say cancel at the prompt. Is there any way that the automated system would cancel my account without putting me through to customer retention first?
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    Add upgrade to monthly bill

    Well the reason I didn't want to use my card wasn't about not giving out the number. I tried to order last week online and directv said they couldn't process my order and I had the money held from my checking account and had to wait a week to get it put back. I didn't want to take a chance on...
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    Add upgrade to monthly bill

    If I upgrade my standard receiver to a hd dvr over the phone would it be possible to just have the charge for the receiver added to my next monthly bill instead of having to use my credit card over the phone? Has anyone been able to do this? Thanks!
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    Upgrade Payment Issue

    I have tried rabbit ears where I live before and I can't pick up anything.
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    Upgrade Payment Issue

    I hope it expires soon because I only have a 30 day exchange policy for my new hdtv and would like to be able to exchange it for a different model if I'm not satisfied with the picture. All I have now is SD so the tv could be messed up and I wouldn't even know it because sd programming on an...
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    Upgrade Payment Issue

    On tuesday I went to the directv website and tried to upgrade my equipment to HD. When I clicked submit order instead of being sent to a screen to select an installation time, it took me back to the checkout page and said: "Sorry, we are having trouble processing your payment, please check your...
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    Upgrading to hd through directv.com

    I don't mean to sound like an idiot but I just want to make sure everything goes right. Thanks for all your responses and help!
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    Upgrading to hd through directv.com

    One more question. When I go to add the receiver how do I let them know that I'm just replacing my living room receiver and not just adding a new receiver?
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    Upgrading to hd through directv.com

    Ok. When ordering the new hd dvr receiver there is no mention of a new dish, which I will definately need. Will that automatically come with the hd dvr or is there some seperate part of the site where I need to order a new dish?
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    Upgrading to hd through directv.com

    I am about to upgrade to hd but had some questions. I am currently subscribed to the choice extra package and wanted to upgrade to plus hd dvr. My question is do I need to upgrade my package through their website before I change my equipment to the hd dvr receiver? Or would upgrading the...
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    HD channels based on package?

    The link that got me confused just didn't have it listed the way I am used to seeing it and was throwing me off big time. The way I had always understood it was right all along: if it's in your regular package and you add HD you will get the channel in HD if it's offered. Thanks so much for...
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    HD channels based on package?

    Thats a link to the page that got me confused to start with. It isn't layed out like the regular package comparison page where it tells what channels are in the family pack and then tells you which channels are added by going up to the next package. The layout I just described doesn't list the...
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    HD channels based on package?

    I am thinking about upgrading to HD but I just can't figure something out. I was always under the impression that if a channel was part of your regular package and you add HD access that you would get that channel in HD if it was offered. However, when looking at an HD channel list on...
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    Locals gone. Please Help?

    Also, all of my signals are just as good as always.
  20. S

    Locals gone. Please Help?

    At about 10 this morning all my locals were working great. I had a movie autotuned on the starz free weekend and when it autotuned the channel said channel not purchased. So I reset the receiver to try to get it to work. When the receiver came back on, I pushed in 530 to see if the channel was...
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    new packages question

    I am currently subscribed to Total Choice with no premium movie channels, but I am interested in adding starz. If I were to add starz and keep it for a couple months and then cancel it, will I be moved into the new pricing structure? I don't want to lose my current package. Any info would be...
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    Cancelling Cinemax

    I would like to cancel Cinemax, will I have to call Directv to do this? If so what number and or department should I talk to? Thanks in advance for any info!
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    Channel missing

    I have had directv since august. I have the total choice package which includes Fox Movie Channel- 258. Today when flipping through I noticed that on fox movie channel it says channel not purchased on both of my receivers. This channel is supposed to be part of my package and until today has...
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    Billing

    I recently signed up for directv online. I had my system installed and activated one week later on August 31. It has now been 9 days and I have yet to receive my first bill in the mail. From what I've read your bill is due approximately 20 days from your account billing cycle date(the day you...
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    install questions

    I am having directv installed tomorrow. 1. How long should install take with just 2 standard receivers? 2. There is also an old directv satellite mount from the previous owners, any chance that could that be used for the new dish? 3. Would there be a problem running the cables through...