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So i called today to the retention department, and to no surprise, the previous guy i talked to didn't make a good notes and the lady today had no idea how he got the $187 quote from before. (pay about $200 after taxes). This time it was going to be about $208 before taxes. So of course, again...

Thanks for your responses. I still haven't set anything up yet. I called on Saturday and talked with someone just in the general customer service department and apparently whom ever i talked with in the retention department, failed to mention a $99 fee for installing the HD box? i was told there...

I am currently a Uverse customer for the last 3 years. And of course, the jacked up the rates. I was able to get to the retention department and the best they could do was $225 a month with a year contract. I was paying $210. Keep in mind that this is for there highest package (U450) with...