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OK, this is how it went for me. First read all your very informative posts to know what I was talking about. My setup: vip 622, 508 dvr, 2 dish 500's, 61.5, 110 & 119. Went to live chat on 3/23 & said I wanted the new HD channels. No problem, tech will be out tomorrow morn. He arrived 1st thing...