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Today we are having DirecTV installed in our home. While DirecTV was being installed, and as I tried to figure out the best way to cancel DISH, I went to the online account and couldn't see where to cancel. I ended up in a chat with an agent again. This time, right off the bat, the person...

Thank you for your supportive comments. TheKrell found one 6.99 charge after my post (I think). If one person finds an erroneous charge, then I haven't wasted my time here. I still can't believe that this happened and the tone of the CS people who insist I just don't know who did it. I say...

Unfortunately, there is no resolution to this one. Nobody watched those movies in our room when we were gone. There wasn't even a place to sit. Nobody ordered them from this house. Somebody has pirated our receiver. They have added shows to be recorded and they have ordered VOD. It absolutely...

Something strange is going on for sure.

By the way, "Press "1" for english, Press any other number to be disconnected until you learn english." is also a run-on sentence (comma splice).

What do you mean "se ya back soon"? P. S. Excuse me, but English is spelled with a capital E and "ya" isn't English for "you". (Since you commented.) I thought this was a legitimate forum for intelligent and well-meaning people to discuss legitimate satellite issues, not some kind of pseudo...

It is a 722 and we have one TV hooked up to it. The TECH guy said that although it is rare, that a neighbor's remote could potentially send a signal by UHF to our receiver. He suggested we unscrew the UHF receiver, which we did. However, the only neighbor within 100-200 feet that has DISH says...

My mistake I see my mistaken terminology (use of the word "recording") and I do understand that they are not recorded. I also realize now that more than one can be ordered at the same time. Still, DISH swears that these VOD could only have been ordered from our remote and they were not. We're...

After being a DISH customer for six years, we just found out that at least 24 VOD movies were charged to our account, many for movies started at the same time (up to 4!) while we weren't even home for six weeks. Since DISH customer service has no explanation for this except that somebody must...

My husband and I were away for six weeks. When we returned, we discovered that over 24 VOD movies have been rented (during June and July)on our TV that was in a locked room while we were away. This is the only TV of three in the house that was (unfortunately) left connected to a phone line...