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Hey he is the smart one.....Why pay for a tech to come out and do it right the first time. Not to mention self installs or moves void the warranty. Heck The Smart One will be callin g for a TC anytime soon. Not to mention the second thing the Cable Box is the property of the Cable...

The local DNS guys are under pressure to produce # and quality suffers alot for this. Like I have always said you get what you pay for. So go ask you mechanic to work for $10-15 an hour and see what kind of work he does. I wouldn't be surprised to find your car back in the shop more than once...

Ranting and raving customers.......? No way that could be possible. As the local retailer I see a ton of screw ups from the local DNS shop. I recive 6-8 service call requests a week from people that are tired of dealing with Dish directly. We owe it to the customers to do the job right the first...

That number is for tech's. Wait times of 10-15 minutes to get tech support is crazy. I have enough to do during the day not to be on hold any longer than I Have too..... Just ranting a bit, but the wait times to get someone are going way up. And the odds of getting the offshore CSR's is getting...

As an installer I Would hope my CX would call me first if there was a problem. The CSR's at the call center are either good or realy BAD. If you want someone reading a script to you, call the 800 if you want the tech who should know what he/she is doing call them. They know your system, and you...

loss here too Have had 5 of my cx call in the last 20 min... BUSH RACE FANS..... Columbia MOmiddle of no-were...lol

Have had

Central MO out...Did one today on a 500 and no 110 to be found for 30 minutes... Satbuddy said it was there..lol