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  1. M

    C41W-100 wireless box freezing issue with genie 2

    P.S. You can move the Genie without the need of a tech's visit. It's not all that hard, and if you do have "the tower" (HS17) that's what will be needed to be done in order to close the distance to the wireless client. Hi. Again thanks so much for your help! I do have the HS 17. The reason why...
  2. M

    C41W-100 wireless box freezing issue with genie 2

    Thanks so much! Do you think the proximity of a WiFi router could cause these problems? I would have to schedule a tech call with DTV to move the genie 2 but could move the WiFi router about 10 feet away from the genie 2. I really appreciate your help!
  3. M

    C41W-100 wireless box freezing issue with genie 2

    Hello, I know the issue with the freezing/pixelation is a known issue that DirecTv is “working” on but just was curious if anyone else has noticed the problem has gotten worse with x1001 firmware. To me it seemed the issue was improving when the new UI downloaded. I wasn’t experiencing the...
  4. M

    New Guide UI now rolling out (plus HDR support!)

    Mine also is not displaying HDR in the guide or Info section. I checked on my tv display to confirm and the game is not in HDR. I called DTV and they created a ticket for engineering. Hopefully there is a fix soon!
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