Search results for query: *

Yes, thank you all for the help in getting this fixed! It was beginning to drive me insane.

So they came out again today for an outside only inspection by a lead tech. They looked at a couple taps, left, then came back and worked on a single tap and left again without saying anything. I didn't have time to call to get an update as to what they did so i sent an e-mail and got the...

I've lost count, i think maybe 8-9 times they've been out including today. The guy today said he saw nothing wrong in the house and only replaced a couple of old caps in the attic. He said if the problem remains to keep calling and they'll have maintenance come out and look at the main lines.

I requested Bright House come out again. I tried to request a "field supervisor" or "priority tech", but they said they have no such designations. She also said they are unable to schedule lead techs and having them come out is up to the regular tech that comes out. I will ask the tech for a...

Sorry if my terminology is not correct. Is a "tap" the box that is out by the road and has the line that runs to my house? Also, i have more info that may or may not be relevant. I also have internet via Bright House, so on the side of my house there is a splitter that splits the line from...

I've had Bright House Techs out multiple times to try and fix this issue i've been having with Macroblocking/Tiling. What happens is that sometimes the picture will break-up and the sound will stutter. There are various degrees of severity, sometimes it only happens once and other times i just...