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That's the whole point. The techs don't have to think on their own and cut corners. They just do the job per the installation rules and the customer doesn't have to worry about what other crappy things the tech might have cut corners on. Fewer trouble calls in the future. I believe Scott is...

From a Dish installer tech's perspective, the specs are irrelevant. Dish's installation rules are more strict than those specs. If you're doing anything else, it's the customer taking the risk on his own and cutting corners. (Or worse a tech cutting corners.) A similar example would be the...

There are basically two different issues. What the tech is required to do as part of his job and what the customer can get away with on his own cutting corners. The tech has installation requirements from Dish that usually require using 3GHz cable for certain parts of the system. If I...

Scott has been answering questions in his review thread and he basically says the only thing's changed is the number of folders you can create. Unfortunately, everything else is the same. (Even after we told Dish all these problems regarding organizing recordings three years ago.) See this...

Always confirm the equipment before the tech starts any work or you'll end up with a headache. The techs can make mistakes with getting the right equipment on the truck. Happens a lot with newly launched equipment like when the first gen hopper launched.

others have said the online account may not be accurate in determining joey 1.0 vs 2.0. Hit the Menu button twice on the remote for the joey and it will tell you on the screen which software version it is on. My Joey 1.0 is on software version s395 A Joey 2.0 should be somewhere near software...

how did you determine you have a joey 1.0? There's no visible difference between a joey 1.0 and joey 2.0. The difference is all inside the box. Post the firmware version on the joey and we should be able to tell you.

i believe you should be able to make changes, but the problem is whether he actually has a 4k version on his truck or not. Sometimes these guys carry just the equipment on the order. If the guy calls you ahead of the appointment, you may want to confirm whether he has the equipment on your...

16 Regular tuners. One of them can be optionally used for PTAT, but it can also be used as a regular tuner if you don't watch much tv on the broadcast networks. Your choice.

the tech should do it because it's part of the installation rules for the Hopper 3. The problem I could see is that Dish's training with new equipment is uneven so it's hard to say if your tech will know or not. If you have trouble with your tech, print out some of the literature here and show...

Is the management of recordings better on the new carbon interface? Let's say you had 1000 recordings between your kids, wife, etc. Would it be easy to organize it all? It's terrible on the hopper 1 with the old interface when you have so many recordings. It will only get worse going from 2...

The hopper and Joey are basically always on 24/7. Unless you unplug the power cord, it's using the same amount of energy. This was all checked when the hopper was launched. There's a whole thread about it with measurements. It's possible that the H3 works differently, but I highly doubt it...

Scott posted this from Vivek in the upgrade thread: http://www.satelliteguys.us/xen/posts/3808128/ at least there is some hope for us 1000+ dish customers who can't or won't add a second wing dish. Although a really long wait.

you would be absolutely crazy not to go for the Hopper 3. The previous Hoppers are dinosaurs compared to the new one with old poorly designed user interface. I believe the new Hopper 3 has Dish's new redesigned software. Definitely take Scott's advice. If there was a single dish upgrade...

question for Scott... do you think that Dish will release a hybrid LNB for customers with the 1000+ for internationals? I feel like a lot of people will not like the idea of using two dishes for Hopper 3 just to keep internationals from 118.7.

Court Grants Partial Summary Judgment in FTC Case against Dish Network, Finding the Company Liable for Tens of Millions of Telemarketing Violations http://www.ftc.gov/news-events/press-releases/2015/01/court-grants-partial-summary-judgment-ftc-case-against-dish

if it's a poor implementation that creates headaches among family members, that would be where the complaints are. Not about what people wanted years ago regarding "full integration" that only happened with the super joey. After 2.5 years with the hopper, the software quality has always...

that sucks. We even discussed a few months ago that they should allow a software opt out of the timer integration. Largely because of stuff like this where they program the features so poorly. Tuner hijacking from the other hopper seemed like an obvious flaw... I'll reserve judgement a bit...

Are you guys saying it's easy for one member of the household to start accidentally hijacking tuners off the other hopper with this timer integration? Only one of our hoppers has the new software, so no way for me to test...

our hopper did not want to restart after the firmware update. Seemed to be stuck in the starting up screen. Had to do two red button resets to finally get it load. Almost gave up thinking the update had killed my hopper, but it did finally come back with recordings intact. Other hopper...

wouldn't Dish just say he wasn't using Dish approved cable and then want to send a tech out?

a million variations of this scam that has been going on for many years. here are a bunch of examples of Dish's poor security of customer information...

If Dish just sticks to price increases without inserting bogus fees, then they could end up being more honest than others. Other providers are actively playing new games by adding below the line "fees" for broadcast networks. Obviously, you could interpret this is a move to insert some other...

if only they read this forum 2 years ago when we were saying that... lol

same for our bill. It's a good sign for more transparency in their billing. It was pretty misleading charging a DVR fee when we knew it was for the first hopper.