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So we're beating the horse...and getting closer to the answer. The box (SA 8300HD) allows you to select multiple output formats (1080i, 720p, 480p, 480i) but only 1 aspect ratio (either 16:9 or 4:3) output. So if it's sending 480p to the tv it's adding the sidebars to make it a 16:9 picture...

I'm new to the forum and came here exploring this very same question. I just switched from DirecTV to TWC (by force, believe me). I had regular satellite at the old place and decided to upgrade to HD when I got the cable here. The issue IS the box. I'll tell you why. Your old box was...