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    Black Screen and Sound Issues VIP222

    It's been a week, and so far there haven't been any black screen issues. I'm crossing my fingers, but everything seems to be fixed. I guess the advanced techs were right, the internal SmartCard was getting deauthorized. So if anyone in the future has this problem, suggest to the techs to send...
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    Black Screen and Sound Issues VIP222

    I just got the purple Smartcard in the mail from Dish. Installed and activated it. So far so good, I'll let you guys know if that fixed the problem.
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    Black Screen and Sound Issues VIP222

    i did. just a note - TV2 also goes black screen w/ info banner too. so it shouldn't be the hdmi to TV1. just happened again - i decided to check the signal information screen - still see's the satellite and gets a good signal. however, i tried to run a check switch, and it stopped at 1 of 4...
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    Black Screen and Sound Issues VIP222

    equinoxman: i called back and talked with an advanced tech, who talked to another advanced tech. after running super diagnostics, they thought it was an authorization issue. so, they are going to send me out a smartcard. my current 222 has an internal card, so they think this will fix the...
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    Black Screen and Sound Issues VIP222

    so yours would go to a black screen for all the channels but still have a working guide and information banner?
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    Black Screen and Sound Issues VIP222

    well...some bad news...haven't even had the receiver 24 hours, and just turned it on - black screen w/ information banner and guide. had to reset the receiver to get it to work. before restarting, I went to the signal information screen and it showed a green bar. the bad wiring suggestion...
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    Black Screen and Sound Issues VIP222

    So...here's an interesting update: I got my new VIP222 from Dish today. I installed it, and everything looked good. While I was adjusting the wires, I noticed the signal kept dropping, and the "acquiring satellite signal" screen kept appearing. All the connections were secure, but I finally...
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    Black Screen and Sound Issues VIP222

    Thanks for the suggestions. I tried to push for the VIP222K since I read so many problems about the buggy VIP222, but the tech talked with a supervisor and said they couldn't do it. I also didn't want to push my luck, since they're replacing it for free. I used the Dish-It-Up program last...
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    Black Screen and Sound Issues VIP222

    Good news...I called Dish's advanced technical support, and they believe it is a bad receiver. I've been doing some searching on the forums, and several other people have had the exact same problem, so I believe it is an issue with some revisions of this model. The other posts recommended...
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    Black Screen and Sound Issues VIP222

    thanks for the reply... if its the signal then why would TV2 work fine? I would understand that the black screen/no audio being a signal issue, but why would that cause the audio to be distorted while tv2 works? also, the "acquiring satellite signal" never pops up (except in bad weather...
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    DishNow and Adult Programming

    just saw this on Dish TechPortal site (verification of the earlier posts): Symptom Unable to download PPV and/or DOD events. Unable to order PPV and/or DOD events because the events may need to download. Error 007, 008, 018 or 080 when ordering PPV and/or DOD events. Cause The receiver must...
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    Black Screen and Sound Issues VIP222

    Hey guys...new to the forums...having a problem with my VIP222 receiver. I've had it about a year (it's been replaced twice before). Several times a week, I get one of the following problems: 1) Black screen on every channel, with working information banner and working guide. 2) Full video...