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:D Right. Funny how things seem to get straightened right out when you threaten to leave.

Good question. He said they were supposed to at least have a 6 month window. But that he couldn't even guarentee 3. He knew what he was looking at, he could have refused just as easily as I could have said no. I was looking to lower my bills at the time. I did that. I am sorry if he is going to...

When the year is up we are cancelling HBO and Starz so we will just have what they call "Enhanced" digital cable so it would be $49.99/mo. Which, with Dish right now, we are paying $56.00/mo because they keep messing up our bill. Eventually I do get it straightened out, but I don't feel I should...

When I called originally to cancel Cable, I said it was because I was trying to cut down some bills. She said she could help me with that and gave me the internet at $25.00/mo and said if I keep basic cable it would only be 7 more and I wouldn't have that pesky "no cable tv" fee.

Maybe I haven't been watching well enough, but what the hell is supposed to happen today? :confused:

Ok, I have had Dish for about 4 months. EVERY month I have to call them and get the bill straightened out. Every month they try to charge me for a balance that is supposedly carried over that is not. My bill is paid in full every month. I go by both what the paper bill I get says and what the...

Switching back to Cable Ok, I have had Dish for about 4 months. EVERY month I have to call them and get the bill straightened out. Every month they try to charge me for a balance that is supposedly carried over that is not. My bill is paid in full every month. I go by both what the paper bill I...

Ok, yea I know where that is. Thanks so much :D

Hi everyone. I have a simple question..(I hope) I am going to be switching back to Comcast (for several reasons, one of which is the Dish's constant billing errors/issues and me having to call every month to straighten it out and find out my current amount owed, the customer service rep's...

K great. Thank you for explaining it for me. :)

My installer told me he couldn't guarentee a 6 month window. Evidentally, they are supposted to be able to guarentee at least a 12 month window. He installed anyway...I told him I wasn't getting the 18 month contract. I don't know if that makes a difference or not. But, maybe we will still...

What are "LiL's"? (sorry, new DISH customer :hatsoff: )

Thanks, Navychop :)

Newbie question... How does one update this? Or does the update come during the night when the box "phones home" and I don't have to do anything at all? Thanks

LOL! :rolleyes:

<replies inline and colored red> sorry, I thought it would be easier to see my replies and your post... Or, they could hire better quality of people at the Tech Support level. Or train them better. It always feels like they are throwing a book at you. Ok, I am finished. Sorry that I...

Yea, that's the problem I am having also. My referral paperwork still hasn't shown up. I was referred by someone else and got the $10.00/mo off deal.

Ahh...got it. Thanks

I haven't had a problem getting it fixed. It's just that it keeps showing up EVERY MONTH. Like it doesn't stick or the people don't fix it permanently or something. I refuse to keep calling every month. It's crazy.

Yes, they charged me 2 months also. But I believe this was SOP. I had no problem with that. It was the following bills that are way off and charges for things I don't even have that get me mad. Then when you call and try to get it straightened out...nicely I might add...they act like they...

Stupid question from a new sub...what is AEP?:confused:

I love my Dish..really I do. But they have got to get their stuff straight so far as billing. I have had to call them at least 10 times (and this in itself is no fun, but that's for another post) to straighten out billing errors. Dumb ones. Like continuing to be charged for the "Programming...

You know, I hate to say it but I am very new to Dish. I have no clue what "Distants" are. Could someone tell me what channels they are so I can check to see if I still have them? Thanks

Thanks! :hatsoff:

Hi...newbie here. Where do I go to check that? Thanks